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Attitudes toward customer service

The importance people in Colombia gives to the customer services
This is an example of how people judge service and the importance they give to it.

It is important for us to give an excellent customer service because more than just given a specific product we want to offer an experience.

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References
http://www.mininterior.gov.co/sites/default/files/medicion_de_la_satisfaccion_y_la_percepcion_del_cliente_externo_del_grupo_de_servicio_al_ciudadano_ii_semestre_de_2015_1.pdf
 

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